How to Cancel Amazon Prime
Everything you need to cancel Amazon Prime, including the best method, what to say to retentions, and your legal rights.
14 days
Step-by-Step Cancellation Guide
Go to amazon.co.uk → Account & Lists → Prime Membership
Click 'End Membership'
Choose 'End on [date]' or 'End now'
If you haven't used Prime benefits, you may get a full refund
What to Say When They Try to Keep You
- •Amazon may offer a reduced monthly rate or pause
- •If you cancel and haven't used benefits that period, request a refund
Your Legal Rights
Your cancellation rights are protected under Consumer Contracts Regulations 2013. For new contracts, you have a 14-day cooling-off period during which you can cancel for any reason and receive a full refund.
Under the Consumer Contracts Regulations 2013, subscription services purchased online or by phone must allow cancellation without penalty during the cooling-off period. Companies that make cancellation unreasonably difficult may be in breach of consumer protection law.
Frequently Asked Questions
How do I cancel Amazon Prime?
Go to amazon.co.uk → Account & Lists → Prime Membership Click 'End Membership' Choose 'End on [date]' or 'End now' If you haven't used Prime benefits, you may get a full refund
Is there an early termination fee for Amazon Prime?
No early termination fee applies for Amazon Prime.
What are my legal rights when cancelling Amazon Prime?
Your cancellation is protected under Consumer Contracts Regulations 2013. You have a 14-day cooling-off period for new contracts.
Need Help Cancelling Amazon Prime?
Frank can draft a cancellation letter, enforce your rights, and make sure you don't get stuck paying for something you don't want.
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