87%
Resolution Rate
£2.4M+
Recovered for Users
4,200+
Cases Managed
14 days
Average Resolution
Why FairFight Exists
The consumer complaints system is fundamentally broken — and deliberately stacked against ordinary people.
Your bank has 200 lawyers. You have Google and growing frustration. Your energy provider has a complaints team trained to deflect, delay, and exhaust you into giving up. You have a phone call on your lunch break and a sinking feeling that nobody is listening.
The System Is Designed Against You
- ×When something goes wrong, most people don't know their rights — and companies rely on that ignorance
- ×You don't know the difference between a chargeback and a Section 75 claim — but your credit card company does
- ×You don't know you can escalate to the Financial Ombudsman after 8 weeks — but your bank is counting on that
- ×You don't know your rights under the Consumer Rights Act 2015 — but the retailer ignoring your refund request does
FairFight Gives You the Advantage
- Know exactly which laws protect you and how to cite them
- Generate complaint letters that create real legal pressure
- Understand every escalation path — ombudsman, regulator, and court
- Access the same strategic thinking corporations use
Even when people do know their rights, writing an effective complaint that cites the right legislation and creates real pressure is a skill most people don't have. FairFight gives every consumer the tools, knowledge, and strategic expertise that used to be reserved for those who could afford a solicitor.
Everything You Need to Resolve Disputes
From initial complaint to final resolution — professional tools for every stage of your dispute.
AI Strategy Engine
Get comprehensive dispute strategies powered by AI with deep knowledge of UK consumer law, FCA regulations, and ombudsman processes.
Professional Correspondence
Generate professional complaint letters, LBAs, SAR requests, FOS submissions, and court documents — all citing specific legislation.
Case Readiness Analysis
Know exactly where you stand with AI-powered case readiness scoring, evidence gap analysis, and settlement range calculations.
Deadline Management
Never miss a critical deadline. Automatic tracking of response periods, limitation dates, and regulatory timelines.
Court Preparation
Small claims court guidance, bundle builders, witness statement templates, and hearing preparation guides.
Multi-Case Management
Coordinate parallel complaints, regulatory referrals, and court proceedings across multiple disputes.
How FairFight Works
From frustration to resolution in four clear steps.
Describe Your Dispute
Tell us about your situation, identify the company, and upload your evidence.
Get Your Strategy
Our AI analyses your case, identifies applicable law, and recommends your next steps.
Take Action
Generate professional letters, track deadlines, and escalate through every available channel.
Resolve Your Dispute
Secure the outcome you deserve with strategic guidance at every step.